Frequently Asked Questions
Most frequent questions and answers
What Is Included In Your Recurring Cleaning Service?
- In the basic cleaning we offer surface cleaning in the bedrooms, including dusting and vacuuming. We help clean your bathrooms, including toilets, sink, shower, floors, mirrors and tub. In the kitchen we clean the counters, floors, wipe down the fridge, microwave, toaster, stove, and other appliances.
What Is Not Included In Your Recurring Cleaning?
- In the standard cleaning service it does not include ironing and laundry.
Can you build a custom cleaning plan for us?
- Yes, we are very flexible and we will work with your special needs to develop the perfect cleaning routine.
Do you do ironing?
- Yes, we can do ironing for you, while we are cleaning, but there will be additional charges.
Do you do laundry?
- Yes, we can do ironing for you, while we are cleaning, but there will be additional charges.
What types of payments do you accept?
- We accept: Cash, Checks, Debit and credit cards, PayPal.
What kind of products do you use?
- For recurrent services we use very few chemicals and if you want us to use natural products we can do it.
What does a “deep cleaning” service include?
- Since a deep cleaning is for home without previous cleaning, there is usually a lot of grease in the kitchen, the baths with tartar and very dirty tubs, a deep cleaning we will remove all the dirt, special products are used to remove this type of dirt, The only thing that does not include in a deep cleaning is that our team do not move any kind of heavy furniture.
What types of payments do you accept?
- We accept: Cash, Checks, Debit and credit cards, PayPal.
What kind of products do you use?
- For this type of cleaning if we use special chemicals to remove grease or clean the bathrooms, we can use natural products but an extra charge will be made.
Are they insured?
Yes, your house is protected with us.
Do you offer a guarantee?
Yes, We have a 24-hour warranty, but when cleaning is over we recommend that you be present and see how the cleaning is done.
What does a “move out cleaning” service include?
The move out cleaning service is very requested in this area of Santa Barbara for being a tourist area.
The move out cleaning is a very deep cleaning, that’s why we recommend that you are not any type of furniture to clean deeper.
The home must be extremely clean for the next occupant.
What types of payments do you accept?
- We accept: Cash, Checks, Debit and credit cards, PayPal.
What kind of products do you use?
- For this type of cleaning if we use special chemicals to remove grease or clean the bathrooms.